Eudata Caring Services

For a long time next to the client to assist every need

Eudata offers to its customers a timely and efficient support through a dedicated unit, to solve every need regarding its platforms or delivered projects.

Eudata caring services are available, with different plans, for our solutions (WCS, Convy and Unyco) and for the service lines.

Our team of specialists can be contacted in Italian and English using:

telephone

Voice: +39 0245495098

Products

Eudata Solution:

WCS – Convy – Unyco

Every product must be associated with a valid maintenance contract, that enables our customer the access to TAC and new product release. Eudata offers to its customers a standard and mandatory plan (included in the maintenance/fees) or a custom plan, tailor-made to your needs:

Standard Plan

From Monday to Friday

from 9.00am to 1pm

and from 2 to 6pm

(Italian holidays excluded)

Tailor Made Plan

it is possible to customize your service based on specific needs that go beyond traditional hours. This mode allows extending the support up to the h24 mode

Other Solutions:

CRM – CC

Services for CRM, Contact Center and applications
Eudata support service can take under control your CRM, contact centre and application platform (web or mobile), thanks to its team of specialists and its accurate processes based on ITIL.

Support service is defined based on your needs, architecture and service level. Eudata can also set up an automated and centralized control of your architecture through its conversational interface as part of your contract.

Ask for a tailor-made quote writing to our sales

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©2018 Eudata | HQ Via M.Gioia 55/C - 20124 Milano | Branch Office Viale Vittorio Veneto, 8/D, 21013 Gallarate (VA) | P.IVA 12421000154
| TEL. +39 0245495098
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