Using Eudata Kiosks is the easiest way to present your brand and your service wherever you want. They can be a remote shop or branch, or an informative point for your customer.
Coupled with a human assistant the result is a virtual point where your customers will be served as in front of your shopping assistant or inside your branches at any time.
Eudata’s experience perfectly matches with kiosk to deliver a service available wherever customer expects it, web or mobile.
On Eudata kiosk, you may set up a list of components that helps customers to complete the transactions they need.
Eudata Kioks Advantages
Payment: Enjoy the opportunity of making a payment using cards, simply by swiping it or using the contactless features, in order to close transactions
Card Reader: Acquire information and recognize your customers using an embedded card reader
Printer, scanner: remotely manage the printer and the scanner on the kiosk, in order to share or receive documents quickly and securely.
Signature pad: Use signature pad to certify the identity of the user and to sign new contracts and documents
Audio and Video, sharing: Use Eudata audio and video capabilities to interact with the final user while she/he is in front of the kiosk. Share the agent’s/expert’s monitor to replicate the branch experience.
Design: Define the design, choosing from our standard models (vertical or on desk) or ask for a customized solution. Choose from indoor or outdoor outfit
Domotic: There are available a set of domotic controls to enhance the usability of the solution and the interactions with the environment
Eudata has proposed "ACT AS ONE" model which identifies the ability of digital interactions management with a single customer experience, delivering measurable results on different aspects of each contact. Using Eudata you will be able to define templates and workflows to manage inbound and outbound digital relationships with your customers, moreover any corporate group (customer care, branches or experts) can be made available online. Eudata also manages the digital self-service processes, thanks to its conversational platform which allows you to create chatbot perfectly integrated with the rest of the solutions.
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