Honorable Mention by Gartner in the 2016 Magic Quadrant for the CRM Customer Engagement Center

Sandro Parisi

We believe this is a great opportunity to remark our fast growing process. Being mentioned in this study we have achieved one of our main goals, since every single day improvement is our incentive. In addition, we would like to thank to all of our dear customers and partners who helped us to accomplish these achievements.

Sandro Parisi - Eudata CEO

MISSION

Our mission is to improve the quality of interactions between customers and enterprises, providing the most complete platform to deliver seamless conversations, regardless of the device used by the customer. This solution will resolve considerable challenges of enterprises, that are not actually able to face digital customers professionally using the solutions currently available in the market. Eudata helps enterprises to “Act As One” with the digital customers, providing a full featured Digital Customer Engagement Hub that enables them to provide innovative services and to collect valuable information about customer’s behaviour

About the Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner

About Eudata

Eudata works in partnership with the largest worldwide solution integrators and telco companies. Moreover, it acts as a product vendor selling its own solution portfolio. The experiences obtained from projects carried out at international level, brought Eudata to open up to foreign markets generating a continuous and constant growth. In a few years’ time Eudata has won the competition in the IT sector, reaching to the level of excellency estimated by both customers and partners, winning several awards and being recognized as one of the most innovative companies in the Customer Experience landscape.

Gartner Cool vendor 2014

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