Eudata, AWS provider and service partner, supports companies in creating innovative contact centres based on AWS Connect, the Amazon cloud platform that allows the creation of a call centre, from phone numbers to agent stations set up in a straightforward and simple way.
Thanks to a simplified graphical interface, Amazon Connect allows even novice users to create contact flows, manage agents and monitor performance.
AWS is complete with every function necessary to guarantee services with the same quality offered by the big players in the market, with more competitive costs and simplicity.
Amazon Connect is a Contact Center service
Simple – in a few clicks, agents can receive phone calls
Scalable – there is no need to manage any infrastructure
Payable on consumption – there is no monthly fee
Open – easily integrated with other systems, such as CRM
From today, thanks to Eudata and Amazon Connect you can offer quality assistance to your customers with simplicity and low costs.
In addition, Amazon Connect service allows you to quickly migrate from your CC On-Prem and Eudata is the right company to rely on for the migration.
Thanks to our experience and our skills we help your company to set up your new Contact Center while maintaining your current integrations. What are you waiting for to switch to Amazon Connect?