Eudata has been included in:
Gartner’s June 2018 “Market Guide for Conversational Platforms”
Which mentions the global players in the field of conversational interfaces (chatBOTs)
According to the report, “the larger market of chatbots and virtual assistant offerings may include more than 1,000 vendors worldwide.” Eudata is one of twenty vendors to be recognized in the Gartner Market Guide.
According to Gartner analysts, “by 2021, 15% of all customer service interactions will be completely handled by AI, an increase of 400% from 2017.
For success in their chatbot and virtual assistant projects, application leaders must understand the dynamics of and vendors in this rapidly evolving market.”
In the last three years, Eudata has invested heavily in its Convy AI platform, gaining international clients while trusting market analysts. Artificial Intelligence is a growing market and we feel being included by Gartner among the global players in this sector is satisfying and gives us the feeling of being able to play a more important role in the market. We are about to put on the market the new version of our platform, and a great part of our efforts were aimed at implementing an analytics section that represents a huge differential value compared to our competitors.
Finally, we would like to thank all our customers and partners who have helped us to achieve these resultsSandro Parisi Eudata CEO
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