Eastern_Bank_Limited

Success Story

DIA

The country's first Artificial Intelligence (AI) based banking Chatbot powered by Eudata

'EBL DIA' (EBL Digital Interactive Agent)

is country’s first Artificial Intelligence (AI) based banking Chatbot, where anyone can interact with EBL through chatting with an AI (Artificial Intelligence) based Chat Robot on a social media platform.

It is as simple as chatting with a person but in this context, the user will be responded by interactive software. The banking Chatbot, first of its kind in Bangladesh, realized in collaboration with Eudata will help the users to get information regarding accounts, credit card and prepaid cards along with general service information through Facebook Messenger.

Key Features of EBL DIA

You can get below services from EBL DIA Chatbot as of now:

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Account Balance

rewind-time

Account Last 5 Transactions

coins

Credit Card Limit

credit-card

Credit Card Outstanding

atm-2

Credit Card Available Balance

credit-card-1

Prepaid Card Available Balance

record

General Service Information & FAQ

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| TEL. +39 0245495098
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