Convy Release – January 2019

What's new?

New features

Enhancement

Fix

The new Convy periodical Release

Convy Release is a periodical update of the AI Artificial Intelligence Platform focus on the implementation and enrichment of Eudata ChatBOT with new features that improve performance and usability.
Follow the new release improves solution stability enabling at the same time new features and integrations
Eudata recommends partners and customers to schedule a migration of the infrastructure in 6 months after new released is released, in order to be updated and to reduce the cost of each migration project

New features

ALE Rainbow – added all Rainbow channels and capabilities

With the Rainbow integration, ConvyAI is now able to send and receive messages, receive documents, start and receive audio or video calls and receive screen sharing from Rainbow users. Also, ConvyAI supports conference chats with multiple Rainbow users

Amazon AWS MarketPlace

A subscription page on Amazon MarketPlace is now available, allowing to purchase the ConvyAI service

ConvyAi Identity

New ConvyAI logo, Defined new brand identity

Enhancement

  • Added NPS average value to the available report “NPS”
  • Added support for PM2 installations
  • Custom Profiles: added the possibility to define custom profiles to every single company
  • First Access: added the possibility to re-enable the tutorial in your profile

Fix

  • Review labels and column size of dialogue details reports
  • Handled missing anchor on the convy admin URL that was causing an infinite refresh of the web page
  • Supervisor users now can correctly save scheduled reports
  • Default customer UI now handle correctly the input field after a password keyboard is used
  • Corrected the creation of the first scheduled report on a new company
  • If the flag “analyze first message” of flow was enabled, the first message wasn’t correctly handled by the variable %lastInputText% inside the flow builder
  • When a company is deleted, all its user are deleted only if they have only the deleted company associated

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