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SCALE UP YOUR DIGITAL CUSTOMER INTERACTIONS

Eudata helps Organizations create fantastic experiences in the most complete customer journeys available  complementing the capacities of BOT and human

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CUSTOMER CONTACT 2018

20 Settembre, Lago Maggiore… stiamo arrivando!

Eudata Solution Platform

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Omnichannel Customer Comunication

From costly & frustrating siloes to a designed seamless experience

Conversational Engine
(ChatBot)

How artificial intelligence simplifies interactions and self-service customers with a human like experience

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Video Customer Experience

Use video communication to address customer interactions adding a personal touch to the conversation.

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Mobile & Web Messaging

Empower your service managing inbound and outbound email or SMS (or a combination)

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Outbound Engagement

Engage your customers using a multichannel and cross device outbound platform.

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Voice2Chat

Reduce your customer’s frustration moving from IVR queue to live chat

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Customer Centricity

Have access to all the relevant information of customer’s behavior on your digital channels

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Create full featured platform to deliver self or assisted service to your customers

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| TEL. +39 0245495098